Check out

So, let's say you make a reservation and miss that night, but subsequently stay 3 nights. Okay, you have no problem paying for the four nights. Really, no problem at all.

But when you get the bill, they are charging a service charge of 10% on the night you didn't stay. Discussions on what service fees they incurred are met with silence. Questions as to what exactly that fee includes are met with senseless jibberish. No hotel should be charging a service fee on a room that wasn't serviced. Not to mention that we were charged a service fee on the last night of our stay when the room wasn't serviced because they were waiting for us to move to another room. Very inflexible.

It is too bad when the front desk cannot see an anomally and make decions outside the scope of the usual. Our situation was somewhat unusual and should have been compromised. While the location was perfect and very easy for getting to-from anywhere we wanted to go and the room well laid out for us, this approach to our circumstances will not see us choose the Bishop Lei again when in HK--All for the value of about $15.

That $15 compromise could have purchased a priceless review on TripAdvisor, future visits by us and unlimited recommendations to others heading to Hong Kong. We need to minimize the circumstances that cause the unusual things to happend, but on the rare occasion when they do come up, the folks who interact with the public must have the confidence and freedom to offer appropriate customer friendly responses.

Hong Kong Sushi

We enjoy the dining and our location at Bishop Lei puts us right in the middle of some of the best international restaurants in the area. It also a bit of a party location. Not night clubs, just good people watching, all next to our escalator, the main souce of transportation for us to and from the hotel.

Oddly we find ourselves hiking up and down this big hill all hours of the day, sometimes we are going with the flow of the escalator and sometimes not. Neither seems to bother us as we walk our way around town.

We are finding the price-fixed lunches to be a great bargain and a good way to try new items. Soup or Salad, entree and dessert are usually included as is coffee, which is almost always cappaccino, a nice finish.

One night we find a sushi buffet to enjoy. This is not really a buffet, but their regular menu, all you can eat for a fixed price. You get one and a half hours in your seat. We think this is a grand idea and try to try everything. There is the motorized track that the fresh raw fish treats twirl around in a circle with partons sitting around the track taking whichever delicacy interests them. We watch our little plates stack higher and higher. We can also order from the menu and add two salads to our collection of plates. I don't want to try any raw fish but did order the earlier mentioned chicken balls. I also order some baby shrimp which seem particularly slimey. Victor eats most of these and tells me they are raw, not slimey. I am supposed to know that Sashimi means raw... well, I do now! Maybe I need cooking school!